frequently asked questions
we've answered the most common questions below, but if you don't find what you're looking for, please get in touch!
how should i store my snacks?
make sure to store your snacks in a cool and dry place.
how can i know if what i'm choosing works together?
as long as you are choosing ingredients that you love, you should be happy with your order. of course, you will find that some things work together better than others, and will eventually find that winning combination for you. if you don't know where to start, you can check our our curated collections page and order one of our ready-to-go flavours, which we hand picked ourselves.
can i personalize an order as a gift?
sure, just let us know who the snack is for in checkout!
their name will appear on the shipping box (and on the individual packs of build your snack) as [xxx's snacks].
are there any subscription plans?
how can i order more than 10 boxes?
for orders larger than 10 boxes, please get in touch with us through our feedback form, and someone from the team will reach out to you as soon as possible.